How we collect, use, and protect your information
Last updated: July 19, 2026
At MakrX Store, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, share, and protect your information when you use our website and services.
This privacy policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events (collectively, the "Services").
Information you provide directly when creating an account or making a purchase:
Information collected automatically when you use our services:
When you use our 3D printing services:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is only shared in specific circumstances outlined below.
We share information with trusted third parties who help us operate our business:
We may disclose information when required by law or to protect our rights:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.
We implement industry-standard security measures to protect your information:
View and modify your personal information through your account settings.
Account Settings →Request deletion of your account and associated personal information.
Contact Support →Required for basic website functionality, such as maintaining your shopping cart and keeping you logged in.
Help us understand how visitors use our website so we can improve the user experience.
Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality.
MakrX Store is operated by Botness Technologies Private Limited, based in India, and processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the IT Rules, 2021. If you access our services from outside India, your information may be transferred to and processed in India.
We process personal data only for lawful purposes with your consent or another legal basis recognized under the DPDP Act, and honor your rights to access, correction, and erasure as described above.
For visitors from the EU/EEA or California, we extend equivalent access, correction, and deletion rights on request, even though our primary legal obligations are under Indian law.
Questions about this privacy policy or our data practices? We're here to help.
Adit Luthra
Email: hello@makrx.org
Phone: +91 7986154067
Botness Technologies Private Limited (GSTIN: 04AAMCB2114P1ZN)
#1582, Sector 18D
Chandigarh, 160018, India
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may also send you an email notification.