Terms of Service

Legal terms and conditions for using MakrX Store

Last updated: July 19, 2026

Agreement to Terms

By accessing and using MakrX Store, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Service") operated by MakrX Store ("us", "we", or "our").

Definitions

"Service"

Refers to the MakrX Store website, e-commerce platform, 3D printing services, and all related features and functionality.

"User", "You"

Any individual or entity that accesses or uses our Service.

"Content"

All text, graphics, images, 3D models, software, and other materials available through the Service.

"Products"

Physical items, materials, equipment, and digital services offered for sale through our platform.

Account Terms

Account Registration

• You must be at least 18 years old to create an account
• You must provide accurate and complete information
• You are responsible for maintaining account security
• One person may not maintain multiple accounts
• You must notify us immediately of any unauthorized access

Account Responsibilities

• Keep your login credentials confidential
• Update account information when it changes
• Use the Service only for lawful purposes
• Comply with all applicable laws and regulations
• Respect intellectual property rights

Acceptable Use

Permitted Uses

• Purchase products for personal or business use
• Upload 3D models for printing services
• Share reviews and feedback
• Access educational content and resources
• Communicate with customer support
• Participate in community features

Prohibited Uses

• Upload illegal or infringing content
• Attempt to hack or compromise security
• Distribute malware or harmful code
• Engage in fraudulent activities
• Spam or send unsolicited communications
• Violate others' privacy or rights

3D Printing Services

File Requirements & Restrictions

You are responsible for ensuring your uploaded files comply with all applicable laws and do not infringe on intellectual property rights.

• No copyrighted content without permission
• No weapons, illegal items, or harmful objects
• Files must be technically printable
• Maximum file size and complexity limits apply

Service Terms

• Print quality depends on file quality and specifications
• Estimated delivery times are not guaranteed
• We may reject orders that violate our policies
• Rush orders may incur additional fees
• Material substitutions may be made when necessary
• Files are automatically deleted after 30 days

Intellectual Property

Our Rights

MakrX Store and its content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

• Website design, logos, and branding
• Software and technical infrastructure
• Educational content and documentation
• Proprietary printing profiles and settings

Your Rights

You retain ownership of any intellectual property you upload to our Service. By uploading content, you grant us a limited license to use it for service provision.

• You own the rights to your uploaded 3D models
• We only use your files to fulfill your orders
• Files are not shared with third parties
• You can request file deletion at any time

Payments and Refunds

Payment Terms

• All prices are in Indian Rupees (INR) unless otherwise stated
• Payment is due at time of order
• We accept credit/debit cards, UPI, and cash on delivery where available
• Prices may change without notice
• GST applies as required under Indian tax law

Refund Policy

• Returns accepted within specified timeframes
• Refunds processed to original payment method
• Custom items may have different policies
• Shipping costs may not be refundable
• See our Returns Policy for full details

Disclaimers and Limitations

Service "As Is"

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted, secure, or error-free operation of the Service.

Limitation of Liability

In no event shall MakrX Store be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

• Maximum liability limited to amount paid for services
• Not responsible for third-party content or services
• User assumes risk for downloaded or printed items
• Indemnification required for user-provided content

Privacy and Data Protection

Your Privacy Rights

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Read Our Privacy Policy →

Termination

Termination by You

You may terminate your account at any time by contacting customer support or using the account deletion feature in your settings.

• Outstanding orders will be fulfilled
• Account data will be deleted per our retention policy
• Some information may be retained for legal compliance

Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities.

• Violation of Terms of Service
• Fraudulent or illegal activity
• Abuse of our systems or staff
• Non-payment of fees

Governing Law and Disputes

Legal Framework

Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Courts in Chandigarh, India shall have exclusive jurisdiction over any disputes.

Dispute Resolution

Any disputes arising from these Terms will first be addressed through our Grievance Officer (see Privacy Policy). Unresolved disputes will be referred to arbitration under the Arbitration and Conciliation Act, 1996.

• Arbitration seat: Chandigarh, India
• Proceedings conducted in English
• Individual arbitration only (no class actions)
• Consumers may also approach consumer forums under the Consumer Protection Act, 2019

Changes to Terms

Updates and Modifications

We reserve the right to update these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

• Continued use constitutes acceptance of new Terms
• Material changes will be communicated via email
• 30-day notice period for significant changes

Contact Information

Questions about these Terms of Service? Contact our legal team.

Legal Department

Email: hello@makrx.org

Phone: +91 7986154067

Mailing Address

Botness Technologies Private Limited (GSTIN: 04AAMCB2114P1ZN)
#1582, Sector 18D
Chandigarh, 160018, India